Privacy Policy

Three things are true no matter what:

• We do not sell your information. Not to advertisers, data brokers, or anyone else. Not ever.
• We do not share your information. We don't give, rent, trade, or disclose it to other companies for their own use, marketing, or advertising.
• We do not keep your financial information. No card numbers, no bank account details, no billing addresses, and no crypto wallet keys or recovery phrases are ever stored by Velvet.

The rest of this policy explains, in plain terms, what we collect to run the site and how we protect it.

Account details. Your username, password (stored only as a secure hash, never in plain text), and your email address if you choose to add one or sign in with Google. Your email is never shown on your profile.

Profile details you choose to add. Things like your display name, birthdate (to confirm you are 18 or older and show your age), city, photos, headline, about text, and optional details such as height, body type, education, occupation, and lifestyle. Anything optional is up to you, and you can edit or remove it at any time.

Activity on the site. Messages you send and receive, favorites, profile views, blocks, reports, private photo access you grant, and notification settings. We need these to make the features work.

Technical information. Basic data your browser sends when you use any website, such as IP address, browser type, and the time of your visit. We use it to keep the site secure and working, and to prevent abuse.

Velvet only accepts cryptocurrency. When you pay:

• If you pay with crypto directly, the payment goes through a crypto payment processor. We never see or store your wallet's private keys or recovery phrase.
• If you buy crypto with a card at checkout, that purchase is handled entirely by a third-party provider. Your card number, expiration date, security code, and billing details go straight to them. Velvet never sees them and never stores them.

The only payment record we keep is what we need to unlock your membership: that a payment was made, the amount, the date, its status, and a transaction reference. That record contains no card, bank, or wallet credentials.

We use your information only to run Velvet for you:

• Create and secure your account, and let you sign in.
• Show your profile to other members and show you profiles that match what you're looking for.
• Deliver your messages and notifications.
• Unlock your membership after you pay.
• Send you account emails, like password resets and, if you leave them on, activity notifications. You can turn notification emails off in Settings.
• Keep members safe: review reports, stop spam, scams, and fake profiles, and enforce our rules.

We do not use your information for advertising, and we do not build profiles of you to sell or share.

We do not sell, rent, trade, or share your personal information with anyone for their own purposes. That includes advertisers, marketers, data brokers, and other dating sites.

Like every website, we rely on a small number of technical providers to operate: hosting and database storage, email delivery, sign-in, and payment processing. They handle data only on our behalf, only to provide that service to us, and are not allowed to use it for anything else. This is not sharing in the sense of giving your information away. It never leaves our control for someone else's benefit.

The only other time we would disclose information is if we are legally required to, such as by a valid court order, or if it is necessary to protect someone from imminent harm. If we are ever required to, we will disclose only the minimum the law demands.

Your public profile (username, display name, age, city, public photos, and the profile details you fill in) is visible to signed-in members. Private photos are only visible to members you grant access to, and you can revoke access at any time. You can hide your online status in Settings, and you can block anyone in one tap.

Your email address, password, and payment records are never visible to other members.

We only use cookies and local storage that the site needs to work, like keeping you signed in and remembering your light or dark theme. We do not use advertising cookies or third-party tracking pixels.

Data is encrypted in transit using HTTPS. Passwords are stored as secure hashes. Photos are stored privately and served through short-lived signed links, and database access is locked down so members can only reach what they're allowed to see. No system is perfectly secure, but we work to protect your information and will notify you as required by law if a breach affects you.

We keep your information for as long as your account is open. When you delete your account, your profile, photos, messages, and related data are deleted. We may keep a minimal payment record or information tied to a safety report for a limited time where the law requires it or to prevent fraud and abuse.

You can view and edit your profile at any time, and turn email notifications and your online status on or off in Settings. You can also ask us to:

• Give you a copy of the personal information we hold about you.
• Correct anything that is wrong.
• Delete your account and personal information.

Email us at support@velvetfun.app and we'll respond within 30 days. Depending on where you live, such as California (CCPA/CPRA) or the EU and UK (GDPR), you may have additional rights. We honor them, and we will never treat you differently for using them. Because we do not sell or share personal information, there is nothing to opt out of.

Velvet is only for adults 18 and older. We do not knowingly collect information from anyone under 18. If we learn that someone under 18 has an account, we will delete it. If you believe a minor is using the site, please report the profile or email us.

If we update this policy, we will change the effective date at the top of this page. If a change is significant, we will let you know by email or a notice on the site before it takes effect. Our core promises (no selling, no sharing, no keeping financial information) will not change.

Questions about this policy or your information? Email support@velvetfun.app.